Error reading document

Papyrus Questions & Help
1

Hello, After I updated, I get this message when I try and open my project. Very frustrating! Please help. Error reading document /Users/lynnmontgomery/Library/Mobile

Documents/com~apple~CloudDocs/Finding Grace NEW.pap:

Operation not permitted

Retry access?

2

Hi @lynnmontgomery1!

It sounds like your computer might have restricted Papyrus Author’s access to your files after the update. Here’s how to fix it:

  1. Add Full Disk Access to Papyrus Author

This will allow Papyrus Author to access your documents again. Here’s a guide from Apple Support: Control access to files and folders on Mac - Apple Support (AZ)

  1. Check file Permissions for your project

If Papyrus Author still can’t open your project, you may need to check the file’s permissions. Here’s a guide on that: Mac User Guide - Apple Support (IL)

Let me know how it goes!