Help! can't access my work

I cannot access my work at present because it refuses to accept my accept my password. When I try to reset the password, it simply tells me I am logged in, please advise.

Hi, let’s get your password sorted out!

It sounds like your browser remembers the old password - here’s a quick fix for it:

  1. Go to the “My Account” page, and click “Logout”:
Screenshot of the page

  1. After logging out, you can send a password reset here:

Let me know how it goes!