I cannot access my work at present because it refuses to accept my accept my password. When I try to reset the password, it simply tells me I am logged in, please advise.
Hi, let’s get your password sorted out!
It sounds like your browser remembers the old password - here’s a quick fix for it:
- Go to the “My Account” page, and click “Logout”: https://papyrusauthor.com/my-account
- After logging out, you can send a password reset here: https://papyrusauthor.com/login/?action=recover-pw
Let me know how it goes!