Operating SystemMac OS Big Sur 11.6.5
Papyrus Author VersionAuthor 2022
I originally signed up and downloaded your software in Sept of 2020. On March 2021 I received an email from you thanking me for registering, which is a bit confusing asking if I downloaded already so it may have been an update. Because 2021 was a year of moving from place to place, I did not keep up with my writing regularly. However, from memory I believe I had written close to 10,000 words using 6 or 7 chapters and several characters which I believe were under the project title of “Deb’s book” . Later in 2021 I decided to try writing using a different style, which is now in the file called “Gutzywoman”. When I got your email to upgrade to the new Author 2022, I tried opening my previous version but it would not let me in. Once I upgraded this time, all of the previous chapters I had written are nowhere to be found nor are my characters. Can you please help me retrieve those?